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TERMS AND CONDITION - Delivery to US locations only.
- Standard Ground Shipping ($100/min order, it does not apply to paper orders). All shipments to Alaska and Hawaii are subject to additional freight charges.
- Prices and Availability Subject To Change.
- International Ordering please contact us here .
MarinerParts.com will accept returns for credit or exchange under the terms and conditions set forth below: - Credit Card Purchases:
Purchases made by a credit card may only be exchanged or a credit will issued to your account. - MarinerParts.com Error
Item returns resulting from a MarinerParts.com error will be accepted for exchange or credit up to thirty (30) days. - Non-Marinerparts.com Error
Please contact Customer Service for approval prior to return of any product. Customer Service will provide you a Return Authorization Number and shipping instructions. Any packages without an RA number will be refused. Item returns resulting from non-MarinerParts.com errors will be accepted for exchange or credit within five (5) working days of delivery of goods. A 15% re-stocking fee will be assessed. All returns must be sent freight pre-paid. All returns must be in the original packaging and factory sealed where applicable. Do not write address or RA numbers on the outside of the manufacturer's boxes, as the product must be in resalable condition to receive credit. Please use your company shipping labels on the products being returned. If the product is not received in resalable condition, it will be returned to you at your expense. - Damaged In Transit Items.
If you receive a package that has been damaged due to shipping, you must notify the carrier and MarinerParts.com immediately. - Clearance and Refurbished Items
Clearance items CANNOT be returned unless Dead on Arrival (DOA). Most items sold will be covered by a manufactureres warranty. Please contact the manufacturer. A 25% restocking charge will be applied if a returned clearance item is tested and proves not to be DOA. - Order Acceptance
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order nor does it constitute confirmation of our offer to sell. We reserve the right, at any time after receipt of your order but prior to shipment, to accept or decline your order for any or no reason. We reserve the right, at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may need to verify any information you provide before we accept an order. Item availability and prices for all products sold at www.MarinerParts.com are subject to change without notice. We reserve the right to limit quantities on certain items. (Price changes will not be retroactively applied to any outstanding or completed orders.) - Defective Items
Return of all defective product is accepted according to manufacturer return policies. All defective returns must be sent freight pre-paid within 30 days of original invoice. Malfunction caused by abuse or misuse does not qualify for return or replacement. Products which fail under warranty must be either returned directly to the manufacturer of the product (according to the terms of the manufacturer's warranty), or returned to MarinerParts.com. - Custom Order Products
Custom order products which fully meet the customer's specifications will not be accepted for return/credit, unless they are damaged in shipment or are defective. - Cancellation Policy
In stock orders can not be cancelled. Customer will be responsible for all freight charges and a 15% restocking fee on refused deliveries.
- Item Return Requirements
Returned products must be in full unopened cartons and in good resalable condition, except for damaged or defective returns. Customers must be able to provide proof of purchase (shipping document or invoice) if the purchase cannot be verified as having been made directly from
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